When comparing boxers about to duke it out in the arena, it’s common practice to look at their stats:
Facebook holds accounts for over 500 million people.
The United States Government governs over 313 million people.
You break a Facebook law, Facebook locks up your account.
You break a government law, the government locks you up.
In this match, there are no underdogs. Only gorillas. Gorillas who have tangoed before.
In 2011, Facebook captured national attention when they reached a settlement with the Federal Trade Commission (FTC), who charged that Facebook “deceived consumers by telling them they could keep their information on Facebook private.” While this settlement may seem like the Government is just now getting involved in Facebook’s affairs, in reality, Facebook has been on the Government’s radar for quite some time.
The FTC’s investigation stemmed from a 2009 complaint from several privacy-affiliated organizations including the Electronic Privacy Information Center (EPIC). The complaint accused Facebook of changing their privacy settings and then not alerting their users to the change. In addition, Facebook also allegedly changed their default settings, so that they “were set to the widest level of sharing possible.” This supposedly made users not only unaware of the changes but also oblivious to how much sharing they were actually doing.
In 2010, Facebook found itself in trouble with the law again, this time in California. Facebook users banded together to sue Facebook in a class action lawsuit, alleging that Facebook violated its users’ privacy by sharing information to companies about users who clicked on their ads.
California is also the state that currently has a privacy bill coming up through legislation that would prohibit Facebook from accessing users’ telephone numbers, addresses and others forms of personal information without permission.
While all this information may make it look like Facebook is on the ropes, try not to hedge any bets quite yet, because Facebook is not a company to easily get knocked out.
In fact, Facebook has not only been fighting the California privacy bill, but it has also successfully quashed a majority of the 2010 class action lawsuit as well. A California judge sided with Facebook in 2011 on the basis that users could not have an expectation of privacy if they clicked on ads they are interested in. The judge also concluded that personal information is not property, which could prove to be a valuable defense in any future Facebook indiscretions.
Over the years, Facebook may have learned how to duck out of legal blows, but it also knows on to go on the offensive. In 2010, the Government began to subpoena Facebook Profiles in court cases where those documents could provide insight into witness identities, suspect alibis or even tax dealings. In many of these cases, Facebook has refused to comply with subpoenas, citing that “it has a duty to protect the privacy of its users.”
So in this corner, we have the bone-crushing king of social media platforms… Facebook! And in this corner, we have the big kahuna himself, fed full of your hard-earned tax dollars… the Government!
Who will deliver the knockout punch remains to be seen, but one thing’s clear, these two behemoths may have the juice to go all twelve rounds.
A metric in its most basic form is a standard of measurement. A metric then allows a researcher to standardize his analysis on a given topic. This allows researchers to compare studies from different cases. When one is researching web metrics he is usually seeking different measurements that can tell him how well a website is performing in comparison to other websites. In order to successfully gage a website’s viability one should conduct proper web analyses. Web analysis according to the knowledgeable guys over at the DAA (Digital Analytics Association) is the measurement, collection, analysis and reporting of Internet data for the proposes of understanding and optimizing Web usage. I encourage you to follow the link provided below to the google analytics page. Google has packaged every metric needed for understanding and optimizing a website. Users wanting to gage the success of their Facebook pages can refer to Facebook Insights for detailed Facebook specific metrics.
Wake up, look around. Every startup, every restaurant, bakery, babysitter, non profit to multibillionaire organizations have some sort of web presence. Some of these organizations can’t even tell you why they have a web presence all they know is their competitors seem to have one. Understanding how all the metrics add up will lead to more optimal usage of your website and perhaps more revenue as well. Researching metrics can become overwhelming for a website manager due to the amount of information a site can collect from each visitor. Before you begin it’s important to note what to track and measure. Maybe you want to sell ad space on your startup company’s website. Understanding and improving your metrics can boost your value to advertisers. Information like website traffic, website referrals, average click through on content, how users navigate through your website, what stories are viewed the longest or viewed the most are valuable and can be utilized to influence strategy and increase value. Below is an example of the type of data that can be gained by researching your company’s website.
Metrics available today are updated in real time. Those metrics really become useful when a company can apply context to the quantitative data. Companies can improve their online presence and perhaps increase revenue with algorithms created from specific metrics. For example, when an individual is referred to a story on your page from a friend on Facebook and spends 10 minutes on the page that might maybe a success to you if you are an online newspaper and your main goal right now is to drive views to web stories. That would look something like (Referred from Facebook)*(10>Mins)= success. If you get success thousands or millions of times you know that that strategy is working. Advertisers then can see thousands or millions of views times 10 minutes as an opportunity to deliver related advertisement with that same data.
Numbers don’t lie.
“What belongs to you stays yours.” Seems like common sense, huh? Well according to google and facebook’s terms and conditions, this is an important point that needs clarified. Lately, big online corporations such as facebook have been trying to make the move to “simplify” their privacy policies and Terms and Conditions to be more transparent, but this isn’t necessarily the fix that users wanted.
Facebook has taken the privacy out of its policy. In an attempt to clarify data usage for users, facebook has dwindled down the size of its’ Terms and Conditions but failed to appease the user’s right to privacy. According to an article in the Huffington Post, facebook prefers to be more straightforward with their new Data Use Policy, since the purpose of that document is not about protecting user privacy but instead about articulating how the company uses your data. Facebook has long been brought into the limelight about privacy concerns, and although they claim they are shrinking their policies to be more transparent to users, don’t let them fool you: the Terms and Conditions may be shrinking, but the threats to your privacy remain.
Users have agreed to authorizations, but understanding how to use Open Graph is critical to enhancing the experience of the user. By authorizing third party applications to retrieve personal data, access to post on a user’s timeline and specific actions the user takes through Facebook Connect the application can better understand the user. However, Open Graph is specific and the data authorized to code must be exact in determining what actions to code before posting onto the users timeline.
For Open Graph to reach its full potential, it’s important for the users to agree to the correct permissions so the right data can be recorded. These permissions include the content that the third party app has access to and what actions the app can make on a user’s site. Whether the app is interested in basic information, likes, locations, photos, interests or information about a users friends, these authorizations are the foundation of gathering data from the user. Facebook Developers present a full list along with the coding specifics on the permissions that an app can grant to users.
Facebook Open Graph is the cornerstone of understanding the user. Without Open Graph the idea of data efficiency is too simple. However, Open Graph allows third-party applications, such as Rotten Tomatoes, to display and post information on your Facebook Timeline. The specific information posted on Timeline depends on the type of data needed to understand the constituent.
Facebook Open Graph relies on actions. The third party application must record an action from the user and then post information on the timeline for the user’s friends to see or interact with.
Facebook Developers cites three steps of operation of Facebook Open Graph.
1-User takes an action in your app
2-App POSTS the action to Facebook
3-Facebook GETS your object’s metadata.
So what exactly is an action or the process you might be asking? It’s simplethe user’s action might be to read something. Reading is the action and what they are reading is the object. The user, action and object are all key ingredients to Facebook Open Graph.
Enrique Gutierrez, in What Facebook OpenGraph means For You, describes actions that can be recorded as what a user is reading, clicking, typing, commenting on, sharing, visiting, mouse scrolling and many other actions.
Overall, actions are determined by both what the user does and what the app wants to record and publish on Timeline. This could be watching, reading, listening to or anything else that the app could possibly think of recording.
Facebook developers describe the Metadata as “tags to describe the type of the object, the name of the object and other key information.” These tags are the technical features necessary to code the users data to post on the timeline. The Open Graph Protocol describes four required properties for every page as the following.
Og:title – title of the object,
og:type – the TYPE of object,
og:image- image URL, or the image within the graph,
og:url – the URL that will be associated with the site.
A meta data tag might look like this:
<meta property = “og:title”content=”website”/>
The coded actions would be put into the various sections of the metatag and then the information would be posted onto the users timeline.
While the actual code required for Open Graph is much more in-depth and detailed, the code above is the type required to code the data users produce. It’s important to determine beforehand what type of data should be authorized to code, because it’s not efficient to code information that is not needed for the sake of the application or constituent.
So how does Open Graph work into the business model you might be asking? Third parties can utilize Facebook Connect for users to connect their Facebook profile to that of the website or application of the third party company. In comes Open Graph. Open Graph gives the third party the ability to take the data, actions, activity, interests, etc. and apply them to understand the constituent. If the data is coded correctly, then the data the user contributes will be able to enhance the experience for the constituent, the third party and the users friends. Finally, the actions the user takes are posted on Facebook for all to see. The general idea of how third party applications can take advantage of Open Graph is through data efficiency.
There is a considerable amount of public pressure that arises with utilizing Open Graph. Users are hesitant to accept authorizations for an app that asks for too much information, but it’s also important to limit the nature of what data Open Graph uses and what information is posted in Facebook Timeline. There is a line between enhancing the Facebook experience for the user and posting person information. When using Facebook Open Graph to enhance the experience of user and use the data efficiently, the third party app must determine how the information posted and data retrieved can understand the constituent. The third party application will receive the users data, specifics on friends and other valuable information; therefore, the app must provide a valuable service to the constituent. Finding the medium is a small price to pay for the incredible amount of data available for both the app developer and in understanding and enhancing the experience for the constituent.
One click and you are done. One click and you are saved from the pop-ups, the banners, and the data tracking…or so you think. With the growing awareness of advertisers and companies using personal data and individual online activities, there has also been a growing misunderstanding that the one-click opt out option on websites and digital ads results in total protection.
The Network Advertising Initiative (NAI) has created an Opt-out tool that has been developed with input from NAI members with the “purpose of allowing consumers to ‘opt out’ of the behavioral advertising” delivered by the NAI member companies. As stated by the organization’s website, the NAI is a coalition of over 80 online advertising companies committed to complying with tough self-regulatory standards that establish and reward responsible business and data management practices.
In the words of the NAI (and please note the carefully crafted language):
The NAI Opt-out Tool replaces a network advertiser’s unique online preference marketing cookie on your browser with a general opt-out cookie. It does not delete individual cookies nor does it necessarily replace other cookies delivered by network advertisers, such as those that are used for aggregate ad reporting or mere ad serving purposes. Such cookies allow network advertisers to change the sequence of ad banners, as well as track the aggregate number of ads delivered (impressions).
So what does this actually mean for the everyday user? Rumor has it that opting out may stop physically seeing the individual tailored digital advertisements, but the tracking may still be continuing. All of this has become confusing for users and has caused the opt out option to be highly misunderstood.
According to a 2011 Carnegie Mellon University study, tools, such as the NAI Opt-out Tool, were either ineffective or too confusing for the average user; this included those tools of third-party blockers, browser tool options, and the opt-out tools from advertisers. Their results have shown that:
The current approach for advertising industry self-regulation through opt-out mechanisms is fundamentally ﬂawed. There are signiﬁcant challenges in providing easy-to-use tools that give users meaningful control without interfering with their use of the web. Even with additional education and better user interfaces, it is not clear whether users are capable of making meaningful choices about trackers
All is not lost when choosing the opt-out options. First, it’s a good start. But users have other privacy options besides changing privacy browser settings or clicking on the privacy icon on digital ads. The company PrivacyChoice has developed a system which will score company websites on a 0 to 100 scaled based on how the site collects and uses personal data.
In a statement, founder of PrivacyChoice, Jim Brock said, “For the first time, Web publishers and their users have a way to easily compare privacy practices across the Web…This transparency not only allows people to make smarter decisions about their own data, it also will spur more protective privacy practices by sites and tracking companies, which is long overdue.”
Although the one click opt-out tool may not save us all, there are other options available and dedicated to individual user data protection.
During our meeting today we discussed some ideas on how the final project will look.
1.) Student profiles- we thought it would be a good idea to include a
“profile” page which will include a picture of each student and description of who they are, what they’re studying, etc. These pages, hopefully, will look exactly like Facebook profiles do.
2.) We are still thinking about what Topics, Players, and Examples will look like but we have thought that our personal projects will look like the new profile on Facebook’s timeline- a large cover photo at the top to represent the company (for example: sharpie- large sharpie graffiti art, chick fil a- the cows, etc), with a profile picture of company logo, some quick facts and under info- everything about our individual projects.
3.) We’re going to bring physical ideas about layout to class next week- such as different magazines. If you all have some layout suggestions please feel free to let us know!
4.) A Cover page is in the works…
5.) What we need from you: eventually we will need all of your reports and photos to use- this will be based on what editorial suggests
Discussion of Length: We decided that the articles should have a pretty strict word limit, so that the layout team would have an easier time fitting everything in and the articles would be consistent. The one-pagers should be no longer than 350 words. The topic papers should be no longer than 500 words. The company articles should be no longer than 750.
Discussion of Attribution: We’re not sure of the best way to do attribution yet, so everyone be sure to keep track of all of your sources. We would like everyone to include links of all the sources, but as for attributions within the articles, that’s still up for debate, so if anyone has ideas, let us know!
Discussion of Style: Please use AP style in all of your articles.
Discussion of Tone: After reading some of the articles already posted, we decided that the articles that worked the best were the ones we enjoyed to read. This doesn’t mean you have to be funny or sarcastic or have a personality trait that detracts from the material, but your articles should try to have a conversationalist style that isn’t just facts about your topic.
What we need from you: To make the editing team’s lives easier, we would appreciate if all of the articles you post to the blog are FINAL DRAFTS of what you would like to include in the report. This way, we can offer you feedback if something needs to be changed and whole process will be faster. So, when you write your articles, please keep in mind the length, attribution, style, and tone of your pieces. As for the articles everyone has already posted, if you could edit them update them, that would be great. Please don’t re-post them, just update the original post and title it “(whatever your title is) FINAL.”
Please try to have your one-pagers edited and finalized by Wednesday, April 4th. Thanks guys!
-The Editorial Team
Turntable.fm in an online music service which connects you with friends and others in a real time listening experience. Basically users create an avatar to visit virtual listening rooms to listen, socialize, chat, and share (or DJ) through a Facebook portal. Turntable.fm boasts 11 million tracks and if not enough for some music enthusiasts, reserves the ability to upload songs from personal computers. Users take turns DJing (selecting songs) for the individuals in the same virtual room. Users vote on the song selections with points. Users save points in order to upgrade their avatar and to remain the “DJ” for longer time periods.
Users must use Facebook or Twitter to log into the virtual listening rooms. Turntable will then post on individual timelines about the listening experience. Turntable is just one of the many music services that utilize Facebook’s worldwide connectivity to reach their constituency. Facebook now boasts a music sharing capability via facebook chat. Friends are able to chat with one another and if listening to Spotify or another music service have the option to share music in real time.
Bottom line is music is a social experience and always will be. Turntable creators envision bringing the offline listening experience to online social networking. Artists are catching on. Rapper Wale now opens his show by “DJing” in a Turntable virtual room for fans who could not make it to the show. Likewise organizers of the Fun Fun Fun fest also utilize a Turntable room for its virtual fans. Perhaps more impressive individuals are planning events with music streamed virtually from Turntable.fm. So if they cannot afford or just don’t want to hire a DJ partiers employ virtual DJs from anywhere in the world. Lets just hope we all still physically, in real life, come together. It will be a sad world if people only attended virtual parties.
In the wake of Instant Personalization, Timeline, and Open Graph, it’s not a stretch to say that Facebook has a history of pushing the privacy boundaries… at least until someone pushes back.
In 2011, the Federal Trade Commission pushed back in its settlement, requiring Facebook to “respect the privacy wishes of its users and subjects [Facebook] to regular privacy audits for the next 20 years.” The New York Times commented that the FTC’s involvement essentially introduced “friction” to Facebook’s frictionless sharing, but in no way was it the end to Facebook’s skirmishes with privacy. In fact, if Facebook only had its eye on resistance from government agencies, it might make the mistake of overlooking a powerful opponent in the American Civil Liberties Union.
According to their website, the ACLU is an organization that works within the court system to preserve the constitutional “individual rights and liberties” guaranteed to every American citizen. With Facebook and privacy continuing to be at odds, it’s an easy fit for the ACLU, and as a result, the organization has consistently found itself representing complainants in many Facebook privacy cases.
Even back in 2009, the ACLU was very concerned about the information that users put on Facebook. The ACLU called Facebook’s restrictions on data collection by application developers “simply inadequate.” Their concern was that application developers could create something as innocuous as a Facebook Quiz and then use that to get access to a user’s information which could then be packaged, sold, or even turned over to the authorities.
While this concern is present today, what is more pressing to the ACLU is the increasing instances of authoritative organizations pressuring individuals to turn over their Facebook account information and passwords.
In 2010, the Maryland Department of Public Safety and Correctional Services asked a former employee for his Facebook account information and password after the employee sought to reestablish his employment. Supposedly, the Maryland Department of Public Safety and Correctional Services was looking for any “gang affiliations” the former employee might have, but the ACLU called such actions “appalling.”
There has also recently been a case where a student was forced to give school officials her Facebook password, because she was accused of having an inappropriate conversation with another student on Facebook. The ACLU is currently representing the student in a lawsuit against the school.
Facebook’s response to this new trend has been swift. It is now a violation of Facebook’s Statement of Rights and Responsibilities to share or solicit a Facebook password. The ACLU now has a partner in its lobby for congress to pass legislation ensuring protection of passwords from employers, schools, government, law enforcement, and any other organization in a position to request such information.
So, in this instance, Facebook and ACLU find themselves strange bedfellows, because if there’s something Facebook can’t stand it’s someone other than Facebook violating its users’ privacy.